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Privacy Policy

Privacy Policy

This Privacy Policy outlines how AKO Solutions LLC (“the Company”, “we”, “us”) collects, uses, and protects your personal data in accordance with applicable data protection laws, including GDPR, UAE PDPL, and DIFC regulations. It applies to www.theforextournaments.com (the “Website”) and our associated tournament services.

1. Data Collection

We collect and store only the information necessary for tournament participation, identification, regulatory compliance, and platform security.

Personal data we collect includes:

  • Full name
  • Email address
  • Country and IP address
  • Device/browser information (time zone, resolution, cookies)
  • Tournix Credt balance and transactions
  • Crypto wallet address (if provided)
  • Transaction history and tournament results
  • AML/KYC documentation (only if requested)

2. Purpose of Data Processing

  • To verify tournament participants and reward eligibility
  • To prevent abuse, fraud, and manipulation of the game
  • To comply with AML/KYC regulations and report suspicious behavior
  • To improve platform performance and detect technical issues
  • To support user inquiries and offer customer care

3. AML & KYC Compliance

For high-volume tournaments and rewards, the Company reserves the right to request:

  • Proof of identity (passport, national ID)
  • Proof of address (utility bill, bank statement)
  • Crypto wallet verification and transaction origin

We follow global AML standards in line with FATF guidelines and comply with the UAE AML-CFT Law No. 20 of 2018.

4. Legal Basis for Processing

We rely on the following lawful bases:

  • Contractual necessity – participation in tournaments
  • Legal obligation – AML/KYC compliance, fraud prevention
  • Legitimate interest – ensuring game fairness, platform security
  • Consent – email marketing or voluntary data

5. Data Security

We implement strong encryption, secure infrastructure, and access control. Tournix Credit balances are stored in encrypted form and rewards are distributed through a smart contract credit system or trusted crypto payment gateway.

6. Data Retention

Your data is retained:

  • As long as your account is active or required for operations
  • For 5 years after last transaction for AML requirements
  • Upon request, your data will be anonymized or deleted

7. Your Rights

You have the right to:

  • Access and correct your personal data
  • Reward consent where applicable
  • Request deletion or restrict processing
  • Lodge a complaint with your local data authority

8. Cookies and Tracking Technologies

We use cookies only for session continuity, device identification, and fraud protection. You can manage cookie preferences in your browser.

9. Cross-border Transfers

We may store or process your data on secure servers in UAE, EU, or other jurisdictions with adequate protection. Data is only transferred if safeguards are in place.

10. Contact Us

If you have any questions, contact us at: info@theforextournaments.com

Last updated: April 2025